26 december 2008
Final attempt to contact Bloglines or affiliate.
If you've read my previous post about Bloglines you've seen I've tried to contact the company responsible for it in several ways. I've now decided to write an email to operations@iac.com as a final resort and hope I'll finally get some kind of answer.
Here's the mail I've sent:
Message-ID: <4954e1a1.2000002@xs4all.nl>
Date: Fri, 26 Dec 2008 14:52:33 +0100
From: Richard-William Loerakker
To: operations@iac.com
Subject: Bloglines flushed down the drain? Ask.com as well?
Hi there, I'm sending you this mail as last resort since I've tried all
other ways of reaching you guys, except for phone which isn't feasible
since I live in The Netherlands.
I've requested numerous times using the feedback form of Bloglines to
have my account closed since I've moved to Google Reader after some
serious issues with Bloglines. I never received an answer, besides 4
automated ones out of the 7 requests I've sent.
Then I tried mailing info@ask.com mailing my request (I later noticed
Ask.com purchased Bloglines), but my mails never arrive because that
mailbox is full!
So here is my final request to have my account pulled from Bloglines,
and I would like to know what the hell is going on. If you guys want to
kill Bloglines, please inform your users so they will have a chance to
export their OMPL list and move to another RSS reader of choice.
As a final suggestion I'd like to say that if you care about your users
the least you can do is listen to their feedback. If you look on Twitter
or use the Blogsearch of Google you will see the outcry of many people
having problems.
I got so fed up with this situation myself that I finally have written a
blog article about it
(http://www.loerakker.org/2008/12/signs-that-bloglines-is-fucked.php)
and am submitting it to high traffic sites like Reddit and Digg to warn
other users about your lack of commitment to your end users.
Situations like these make me reluctant to join other affiliate sites
like Vimeo, because if you can do this to Bloglines I see no reason why
you won't let other sites go down the drain.
I hope this time my voice will finally be heard by you.
Richard
--
What do you think? Will I get an answer? I doubt it seriously. ¶ 14:51
Here's the mail I've sent:
Message-ID: <4954e1a1.2000002@xs4all.nl>
Date: Fri, 26 Dec 2008 14:52:33 +0100
From: Richard-William Loerakker
To: operations@iac.com
Subject: Bloglines flushed down the drain? Ask.com as well?
Hi there, I'm sending you this mail as last resort since I've tried all
other ways of reaching you guys, except for phone which isn't feasible
since I live in The Netherlands.
I've requested numerous times using the feedback form of Bloglines to
have my account closed since I've moved to Google Reader after some
serious issues with Bloglines. I never received an answer, besides 4
automated ones out of the 7 requests I've sent.
Then I tried mailing info@ask.com mailing my request (I later noticed
Ask.com purchased Bloglines), but my mails never arrive because that
mailbox is full!
So here is my final request to have my account pulled from Bloglines,
and I would like to know what the hell is going on. If you guys want to
kill Bloglines, please inform your users so they will have a chance to
export their OMPL list and move to another RSS reader of choice.
As a final suggestion I'd like to say that if you care about your users
the least you can do is listen to their feedback. If you look on Twitter
or use the Blogsearch of Google you will see the outcry of many people
having problems.
I got so fed up with this situation myself that I finally have written a
blog article about it
(http://www.loerakker.org/2008/12/signs-that-bloglines-is-fucked.php)
and am submitting it to high traffic sites like Reddit and Digg to warn
other users about your lack of commitment to your end users.
Situations like these make me reluctant to join other affiliate sites
like Vimeo, because if you can do this to Bloglines I see no reason why
you won't let other sites go down the drain.
I hope this time my voice will finally be heard by you.
Richard
--
What do you think? Will I get an answer? I doubt it seriously. ¶ 14:51
